CaseboardVisuals Support

Six witness statements, three conflicting dates, and a dozen sticky notes scattered across your desk.

Contact us

Email support@marketgence.com. Tell us your iPhone or iPad model, its iOS version and what happened; a screenshot helps. Please don’t send passwords or payment details.

Questions and answers

Do I need an account?

No. CaseboardVisuals works without signing in.

Where is my data kept?

On your device. We don’t have a copy, so we can’t recover it if you delete the app; keep your device backed up.

How do I restore my purchases?

Sign in to the App Store with the Apple Account you bought with, then open CaseboardVisuals’s purchase screen. If your purchase doesn’t appear, email us.

How do I cancel my subscription?

Open Settings ▸ your name ▸ Subscriptions ▸ CaseboardVisuals, then Cancel Subscription. You keep access until the end of the period you’ve paid for.

How do I get a refund?

Refunds for App Store purchases are handled by Apple: request one at reportaproblem.apple.com.

How do I delete my data?

Deleting CaseboardVisuals from your device removes what it keeps in its own storage.

Privacy and terms

Read the Privacy Policy and the Terms of Use.