Somnara Support
Somnara is a dream journal: you write down a dream, tag the mood it left, and get a structured reflection on it, written on your iPhone or, if you agree, by a cloud AI.
Contact us
Email [email protected]. Tell us your iPhone or iPad model, its iOS version and what happened; a screenshot helps. Please don’t send passwords or payment details.
Questions and answers
What can I do with Somnara?
- Write down dreams with an optional title, guided prompts, eight mood tags and a lucid toggle.
- Six-part readings: summary, key symbols, emotional undercurrent, themes, three questions and one small action.
- Private mode readings written on the iPhone, or opt-in Cloud AI readings.
- Three reading voices: Grounded, Balanced and Mystical.
- Insights on moods, recurring symbols and themes, lucid dreams and your nightly streak.
- A library of twelve dream archetypes.
- Search, favourites, and a JSON export of the whole journal.
- Somnara Pro subscription for unlimited cloud readings.
How do I switch between Private mode and Cloud AI?
Go to Profile ▸ Interpretation ▸ AI Mode and tap it to switch. In Private mode readings are written on your iPhone and nothing is sent. Switching to Private also withdraws your permission, so Somnara asks again before the next cloud reading.
How many cloud readings do I get for free?
Free readers get 3 Cloud AI readings each calendar month. After that, readings are written on your iPhone until the next month begins. Somnara Pro removes the limit. A reading only counts when it is delivered.
How do I export my journal?
Profile ▸ Data ▸ Export journal shows your whole journal as JSON. Tap Copy to clipboard and paste it wherever you want to keep it.
How do I change the voice of the readings?
Profile ▸ Interpretation ▸ Tone moves between Grounded (practical and calm), Balanced (poetic but concrete) and Mystical (archetypal and symbolic).
Do I need an account?
No. Somnara works without signing in.
Where is my data kept?
On your device. We don’t have a copy, so we can’t recover it if you delete the app; keep your device backed up.
How do I restore my purchases?
Profile ▸ Subscription ▸ Restore purchases, and Restore at the bottom of the Somnara Pro screen. Use the same Apple Account you bought with. If your purchase still doesn’t appear, email us.
How do I cancel my subscription?
Open Settings ▸ your name ▸ Subscriptions ▸ Somnara, then Cancel Subscription. You keep access until the end of the period you’ve paid for.
How do I get a refund?
Refunds for App Store purchases are handled by Apple: request one at reportaproblem.apple.com.
How do I delete my data?
In the app: Profile ▸ Data ▸ Delete all dreams removes every dream and its reading. One dream can be deleted from its detail screen. Settings such as tone and AI Mode stay until you delete the app. Deleting Somnara from your device removes what it keeps in its own storage. If you've bought something, a random purchase identifier that the app keeps in the iOS Keychain can stay on the device after the app is deleted, so your purchases can be matched again; it doesn't identify you.
Privacy and terms
Read the Privacy Policy and the Terms of Use.