Wickwoven Support
Wickwoven is a personal grimoire for writing, practising and recording your own rituals, with a journal, a supplies inventory and a moon calendar, all kept on your iPhone.
Contact us
Email [email protected]. Tell us your iPhone or iPad model, its iOS version and what happened; a screenshot helps. Please don’t send passwords or payment details.
Questions and answers
What can I do with Wickwoven?
- Write your own practices with steps, materials and photos.
- Guided practice mode with step timers.
- Practice records and reflections.
- Journal, including tarot draws.
- Supplies inventory.
- Calendar with moon phases and optional reminders.
- Reference library and optional content collections.
- PDF export and full backups you save yourself.
How do I move my grimoire to a new iPhone?
Wickwoven doesn't sync between devices. In Library ▸ Settings, tap Create full backup and save the file to Files or iCloud Drive. On the new device, open Library ▸ Settings ▸ Import a backup and choose that file. Importing adds what's new and never replaces what's already there; imported reminders start switched off.
Can I print or share my grimoire?
Yes. In Library ▸ Settings, tap Export grimoire as PDF, then save or share the PDF from the share sheet.
Why does Wickwoven ask for the camera or notifications?
The camera is used only when you tap Take a photo while writing a practice. Notifications are requested only when you switch on Remind me for a date in the calendar. You can change either in the iOS Settings app at any time; choosing photos from your library uses the system picker and needs no permission.
How do I keep my pages private in the app switcher?
Hide pages in app switcher is on by default, so Wickwoven covers its pages when you leave the app. You can change it in Library ▸ Settings ▸ Practice.
What happens to my writing if a purchase is refunded?
The purchased content locks again, but everything you wrote, including practices you adapted from it and your notes, stays.
Do I need an account?
No. Wickwoven works without signing in.
Where is my data kept?
On your device. We don’t have a copy, so we can’t recover it if you delete the app; keep your device backed up.
How do I restore my purchases?
Library ▸ Settings (gear icon) ▸ Purchases ▸ Restore purchases, and on the unlock screen. Use the same Apple Account you bought with. If your purchase still doesn’t appear, email us.
How do I get a refund?
Refunds for App Store purchases are handled by Apple: request one at reportaproblem.apple.com.
How do I delete my data?
Deleting Wickwoven from your device removes what it keeps in its own storage. If you've bought something, a random purchase identifier that the app keeps in the iOS Keychain can stay on the device after the app is deleted, so your purchases can be matched again; it doesn't identify you.
Privacy and terms
Read the Privacy Policy and the Terms of Use.