LoreMancer Support
LoreMancer is a solo tabletop role-playing game: you make a character, choose a world, and a Game Master writes each scene while dice rolled on your device decide what happens.
Contact us
Email support@marketgence.com. Tell us your iPhone or iPad model, its iOS version and what happened; a screenshot helps. Please don’t send passwords or payment details.
Questions and answers
What can I do with LoreMancer?
- Solo story campaigns with ready-made worlds and characters.
- Dice and rules resolved on your device.
- Scenes written by the Cloud GM (AI) or by the offline Local GM.
- Character sheets, world, NPC, faction and quest tracking.
- Recaps of the story so far and a campaign chronicle.
- Speak your action instead of typing, and have scenes read aloud.
- Export a saga as text.
- A free plan with 40 Ink a month for cloud scenes, and the Local GM with no limit.
- Chronicler and Loremaster plans, yearly with a 7-day free trial or monthly, plus Ink top-ups, story packs and dice sets.
How do I subscribe or start the free week?
Tavern ▸ Settings (gear icon) ▸ Your plan ▸ Subscribe opens the Scriptorium. Yearly is selected, and Chronicler and Loremaster each start with 7 days free; monthly is next to it. The free week comes with 62 Ink on Chronicler or 187 on Loremaster, and the plan's full monthly Ink (250 or 750) starts with the first payment.
How do I top up Ink?
Tavern ▸ Settings ▸ Your plan ▸ Fill an Inkwell. Ink from an Inkwell never expires, and it's used after the month's allowance.
Where are the story packs and dice sets?
Tavern ▸ The Library. Buy a pack or a dice set once and keep it, or subscribe: Chronicler opens every pack, and Loremaster every pack and cosmetic.
How do I restore or cancel a plan?
Tavern ▸ Settings ▸ Your plan ▸ Restore purchases, or Manage subscription to cancel. You keep the plan until the paid time or the free week ends.
How do I play without sending anything to the cloud?
Open Settings ▸ Game Master and choose “On device”. Scenes are then written on your phone by the Local GM, cost no Ink and need no network.
What is Ink?
Ink pays for scenes written by the Cloud GM: one Ink per scene, and three to open a new saga. Subscriptions include a monthly allowance that doesn't roll over; Ink bought in an Inkwell never expires. Scenes written on the device are free.
Can I speak my actions instead of typing?
Yes. While playing, tap the microphone button, say what your character does, and tap it again to stop. The first time, iOS asks for microphone and speech recognition access.
How do I keep a copy of my story?
Open Settings ▸ Your saga ▸ Export this saga as text, then share or save the text.
Do I need an account?
No. LoreMancer works without signing in.
Where is my data kept?
On your device. We don’t have a copy, so we can’t recover it if you delete the app; keep your device backed up.
How do I restore my purchases?
Tavern ▸ Settings (gear icon) ▸ Your plan ▸ Restore purchases, and on the Scriptorium, Inkwells and Library screens. Use the same Apple Account you bought with. If your purchase still doesn’t appear, email us.
How do I cancel my subscription?
Open Settings ▸ your name ▸ Subscriptions ▸ LoreMancer, then Cancel Subscription. You keep access until the end of the period you’ve paid for.
How do I get a refund?
Refunds for App Store purchases are handled by Apple: request one at reportaproblem.apple.com.
How do I delete my data?
In the app: Settings ▸ Your data ▸ Delete all my data (purchases stay with your Apple Account and can be restored). Deleting LoreMancer from your device removes what it keeps in its own storage. If you've bought something, a random purchase identifier and your remaining credit balance that the app keeps in the iOS Keychain can stay on the device after the app is deleted, so your purchases can be matched again; it doesn't identify you.
Privacy and terms
Read the Privacy Policy and the Terms of Use.